FAQs
Frequently Asked Questions
What shipping options are there for non-European countries?
Seeds only, offshore islands not included.
- Shipped by Certified mail with a delivery time of 15-30 business days from dispatch.
Except for:
- In Canada, Turkey, Georgia, Israel and Iran where orders are sent by *regular mail and delivered within 15-30 working days from dispatch.
- In South America where orders are sent by *regular mail and delivered within 15-30 working days from dispatch.
* Orders shipped by REGULAR MAIL don't come with delivery insurance coverage and aren't assigned any tracking number, so we cannot ensure the success of the delivery. The client assumes all responsibility and we will not be held responsible for any potential issues arising during transit. When shipped by regular mail, Dinafem seeds are sent in an Eppendorf lab tube. The recipient will receive a confirmation e-mail when the order leaves our premises. For this order to be delivered, the carrier requires that both the recipient's name and the delivery address are written in the Roman alphabet. Failing this, the carrier will not be able to deliver the order.
We don't take any responsibility for any delivery failures caused by the country's authorities.